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Fine-dining plated dish under warm restaurant light
CASE STUDY. CUISINE SOLUTIONS · CULINARY MANUFACTURER. B2B + B2C · CROSS-CHANNEL ADVISORY

Cooked to spec.Growth on plate.

A premium sous-vide culinary manufacturer selling into hotels, airlines, retail, and DTC. This is how iExcel became the cross-channel growth-consulting layer holding the kitchen together.

Engagement
Cross-channel advisory
Cadence
Weekly calls · Monthly decks
Channels served
Hotels · Restaurants · Airlines · Retail · DTC
First lift
Full SEO audit · sitemap · on-page
// The squint test · 3 receipts
+119%
Organic Traffic · Year Over Year
Growth across the owned-site ecosystem, measured against the program's own Q4 2019 baseline.
+38%
Organic Search Checkouts
More checkouts sourced from organic search over the same period — traffic that converted, not just traffic that grew.
44%
Backlink Outreach Reply Rate
More than 5× the 8.5% average reply rate Backlinko measured across 12 million outreach emails.
Chapter 01 · The Setup

A kitchen with many pass-throughs.

Sous-vide manufacturing at premium scale is not a single business. It's a portfolio. Hotel groups source portion-controlled proteins for banquet-line consistency. Restaurant chains buy for prep-labor economics. Airlines specify to altitude-safe finish tolerances. Retail buyers — the ones with warehouse-club shelves and grocery caps — need private-label runs, retail-ready packaging, and calendar-cadence promotions. Foodservice distributors handle a different SKU sheet again. And a DTC ecommerce funnel sells the same craft to the home cook who wants restaurant-quality on a Tuesday.

Cuisine Solutions runs all of it. Owned websites for each customer type. A DTC storefront with its own conversion funnel. Paid-media investment routed through outside agencies. An influencer ecosystem loosely stitched across social channels. An email list carrying years of history. Analytics stacks that were installed at different times, by different teams, against different questions.

When iExcel came in, the surface area was broad — and the pieces were not talking to each other. The engagement wasn't a channel handoff. It was a cross-channel growth-consulting layer sitting on top of everything, holding the priorities together and telling leadership what to fix first.

Chef plating a fine-dining dish
Chapter 01 · The portfolio kitchen
Chapter 02 · The SEO Audit

Every URL, every sitemap, every tag.

The MSA prioritized SEO first, and for good reason. Multiple owned websites — B2B customer-type sites, DTC ecommerce, corporate — meant a footprint that had grown by addition, not by design. Sitemaps disagreed with what was actually indexed. Metadata was inconsistent across templates. On-page signals were sending mixed messages to search on the queries that mattered most: sous-vide, culinary, chef-crafted, restaurant-quality, retail SKUs.

iExcel ran the full technical + content sweep. Site architecture. Crawl coverage. Robots and sitemap alignment. Canonical logic. Structured data. Metadata across product, category, and editorial pages. On-page recommendations mapped to the specifier queries a chef, a foodservice buyer, or a home cook actually types. Google Search Console reporting stood up alongside — so what shipped could be measured against what leadership was told.

Coverage was the point. Not a highlight-reel of easy wins on one property, but a defensible baseline across every owned surface so the paid, ecommerce, and influencer work downstream could compound instead of leak.

That baseline held up under measurement. Within a year of the audit, organic search traffic across the ecosystem was up +119% year-over-year against the Q4 2019 baseline — and it wasn't just volume. Checkouts sourced from organic search rose +38% over the same period, and organic-search revenue climbed +91% against it.

100%
SEO Audit Coverage · Owned Sites
Technical + on-page + sitemap sweep across every owned property. Scope claim — the baseline the rest of the engagement runs against.
Plated fine-dining dish top-down
Chapter 02 · The audit surface
Chapter 03 · Paid Diagnostics

An independent read on the paid stack.

Cuisine Solutions was already spending against outside paid-media agencies. What was missing wasn't more spend — it was a neutral, senior-level read on whether the spend was working. iExcel sat in the advisory seat: audit the accounts, benchmark the structure, and surface what a client-side operator would ask on the next agency call.

The diagnostic covered campaign architecture, audience layering, creative rotation, conversion tracking integrity, and attribution alignment across the DTC funnel. Where naming conventions were inconsistent, we called it. Where broad match was silently eating budget on non-buying intent, we called it. Where the pixel wasn't firing where the agency reported it was, we called that too.

The deliverable was an executive-legible paid read — the one leadership could hand back to any agency and drive a real conversation. Not a replacement. A second pair of senior eyes.

Warm plated bowl of food
Chapter 03 · The paid read
Chef working in a restaurant kitchen
// THE READ
"The kitchen behind the growth doesn't run one channel at a time. It runs all of them, on a cadence, with someone telling leadership where to look next."
— Multi-Channel Engagement Recap · Cuisine Solutions × iExcel
Chapter 04 · Ecommerce Conversion

The DTC funnel, frame by frame.

The DTC storefront was where the brand met the home cook directly — and where every point of friction cost a subscription, a cart, or a repeat order. iExcel worked the funnel end-to-end: landing pages against the top of the funnel, product-detail pages against consideration, checkout against completion, and post-purchase against retention.

The conversion strategy was practical, not academic. Where product pages buried the sous-vide craft story below the fold, we surfaced it. Where checkout added steps the buyer didn't need, we cut them. Where analytics events fired the wrong values, we fixed the taxonomy so the reporting could tell truth. Every recommendation tied to a specific step, a specific segment, and a specific measurable outcome — no "let's just optimize" without a test behind it.

The influencer and social ecosystem folded in too. Traffic driven by creators had to land on a page that respected the creator's audience and captured the intent — not on a generic PDP that treated a chef's referral like a Google Ads click.

Perfectly cooked sous-vide steak plated
Chapter 04 · The DTC funnel
Chapter 05 · Social + Influencer

The reputation layer — coached, not just counted.

Culinary brands live and die on chef trust and home-cook aspiration. Cuisine Solutions had assets in both — but the influencer motion was distributed across channels, teams, and calendars, and the read on which partnerships were actually returning attention was hazy at best. iExcel advised on outreach, partnership selection, and the disciplined measurement that separates real creator lift from vanity impressions. That discipline showed: of the prospects who received full program details, 40% came back showing real interest — signal, not vanity outreach volume.

// OUTREACH
Chef + culinary creator outreach. Structured, brand-aligned outreach to creators whose audience actually cooks. Vetting on engagement quality, not follower counts. Every partnership scoped against a business question — awareness, subscription lift, retail sell-through — before the DM went out.
// SOCIAL
Owned social diagnostic. Content read across the owned social ecosystem — what the audience actually engaged with, where the calendar was leaking, and where the brand voice fell out of alignment with the culinary craft the product represented.
// MEASUREMENT
Attribution against creator campaigns. UTM discipline, dedicated landing pages, and Google Analytics event configuration so a creator's post could be read against a real business outcome — not credited by an agency screenshot.
// EMAIL
Email marketing advisory. Legacy list, years of history, mixed hygiene. Deliverability recommendations, segmentation logic across chef/foodservice/DTC lists, and a cleanup pass to strip the addresses that were silently dragging the sender reputation down.
// ANALYTICS
Analytics stack + reporting. Google Analytics and Search Console standing on both the owned sites and the DTC funnel. Weekly and monthly reporting rebuilt so the executive team could open one view and read the whole business — not five agency dashboards that disagreed.
40%
Influencer Outreach · Full-Detail Prospects Showing Interest
Share of accounts that received full program details and came back interested — the read that separates real creator lift from vanity outreach volume.
Chapter 06 · Advisory Cadence

The rhythm of a consulting layer.

Cross-channel advisory only works with a cadence leadership can rely on. Not a monthly slide deck someone glances at. Not a Slack channel that goes quiet. A working rhythm — weekly, monthly, sprint-by-sprint — that keeps the priorities honest and the recommendations moving through the org.

W
// EVERY WEEK

Weekly calls.

A standing weekly cadence with the executive team. Working-level status, blockers surfaced, next-week priorities set. The reason the engagement never drifts from the highest-value problem in front of the business.

M
// EVERY MONTH

Monthly decks.

A presentation-grade monthly deck. The read across SEO, paid, ecommerce, influencer, email, and analytics — synthesized into the four or five slides leadership can actually act on. Not a data dump. A decision brief.

S
// AS NEEDED

Summary emails.

Post-call summaries and mid-week reads that turn a conversation into a written artifact. What was discussed, what was decided, what the next action is, and who owns it. The paper trail leadership can forward.

S
// SPRINT

SEO sprints.

Discrete SEO sprints layered on top of the rhythm — sitemap fixes, on-page recommendations, technical remediation batches. Scoped, dated, delivered. The kind of work that compounds against the audit baseline in Chapter 02.

Weekly calls Monthly decks Summary emails SEO sprints
// ORGANIC SEARCH REVENUE
+91%

More organic-search revenue. Same period. Same baseline.

Year-over-year growth against the program's own Q4 2019 baseline — the compounding return on the SEO foundation Chapter 02 built.

Chapter 07 · The Sweep

The measurement stack underneath all of it.

None of the advisory holds up without a measurement layer leadership can trust. This is the stack that made the weekly calls, monthly decks, and SEO sprints readable in one view — instead of five agency screenshots that disagreed.

// SEARCH

Google Search Console

Verified across owned properties. Index coverage, impressions, and click-through monitored against the audit baseline.

// ANALYTICS

Google Analytics

DTC funnel and owned sites reporting into one view. Event taxonomy cleaned so conversion values could be trusted.

// CRM

HubSpot

Lifecycle and email-marketing infrastructure. Segmentation across chef, foodservice, retail, and DTC audiences.

// SEO SCOPE

Technical + On-Page

Sitemap alignment, canonical logic, structured data, and metadata recommendations across every owned URL surface.

// PAID READ

Cross-Agency Diagnostic

Independent audit layer across paid-media accounts. Campaign architecture, audiences, creative rotation, tracking integrity.

// DTC

Ecommerce Conversion

Landing, PDP, checkout, and post-purchase recommendations tied to specific events, segments, and measurable outcomes.

// SOCIAL

Influencer + Content

Creator vetting, outreach discipline, and UTM/landing-page infrastructure to measure lift against real business questions.

// CADENCE

Weekly · Monthly · Sprint

The consulting rhythm that keeps every workstream above talking to the executive team on a reliable heartbeat.

Fine-dining wine glasses and warm restaurant setting
// THE COMPOUND
"A cross-channel engagement doesn't ship a campaign. It ships a rhythm — and the rhythm is what makes the campaigns work."
— Cross-Channel Engagement Recap · Cuisine Solutions × iExcel
Chapter 08 · The Read

The template for a portfolio brand growing up.

If you're running a premium consumer or B2B+B2C brand with multiple owned sites, outside paid-media agencies, an influencer ecosystem, a DTC funnel, and an executive team that needs a neutral read across all of it — the Cuisine Solutions engagement is the shape of what to do about it.

Foundation first — SEO audit and analytics stack. Diagnostics second — a senior read across the paid and DTC surface. Cadence third — the weekly-monthly-sprint rhythm that keeps the recommendations moving. Advisory throughout — the operator layer no single-channel agency was built to provide. The off-page push proved the same discipline: a targeted backlink outreach campaign landed a 44% reply rate, more than five times Backlinko's published 8.5% average across 12 million outreach emails, and converted into placements across food-industry and regional press.

Most agencies sell one channel. iExcel sells the consulting layer that sits above all of them — and stays on the calendar long enough for the compound work to actually compound.

Elegantly plated dish, warm restaurant light
Chapter 08 · The read

The kitchen. Behind the growth.

SEO baseline. Paid diagnostics. DTC conversion. Influencer measurement. Weekly-monthly cadence. Book a 15-minute sanity check on your setup — we'll tell you what's under-built and what to do about it first.

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