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CASE STUDY. LOCALVEST · INVESTOR ACQUISITION. FIN-SVCS · B2C + B2B

Heritage.Growth.

A financial-services brand mid-evolution — MilAdvisor to Localvest. iExcel wired the demand-gen, automation, and reporting foundation that carried through the rebrand.

Engagement
Multi-year, multi-brand
Scope
HubSpot · Email · Paid · ABM · CRO · SEO
Buyers served
Investors · Financial advisors
Latest chapter
Rebrand to Localvest
Financial advisor reviewing portfolio with client — heritage financial services context
// FINANCIAL SERVICES · INVESTOR ACQUISITION
// The squint test · 3 receipts
52.2%
Peak Newsletter Open Rate
Featured deal-spotlight sends beat Mailchimp's ~31% Business + Finance category average.
4.36%
LinkedIn Ad Click-Through Rate
Investment-group targeting cleared the published 0.44–0.65% B2B sponsored-content band.
7%
Owned Email Click-Through Rate
HubSpot webinar promos out-clicked the program's own paid-social campaigns.
Chapter 01 · The Setup

A financial-services brand that needed an operator.

Financial services doesn't move on impulse. Investors don't click a Meta ad and wire funds the same afternoon. Advisors don't switch platforms because a subject line got their attention. Every relationship is preceded by trust, education, and a paper trail — and every dollar of media has to survive a compliance review before it ever runs.

MilAdvisor was built into that world. A financial-services brand originally focused on the veteran-and-military community — connecting active-duty and retired service members with vetted advisors — and evolving toward a broader investor-acquisition platform that would eventually take the Localvest name.

When iExcel picked up the engagement in late 2018, the marketing surface area was defined but under-resourced. A strategy on the page. A HubSpot instance with promise. Ad accounts waiting for a real audience layer. Reporting the leadership team had to reconstruct every quarter. What the business needed wasn't another deck — it was an operator to run the plays.

Advisor and client at a wooden desk — trust-first financial services
Chapter 01 · The trust-first channel
Chapter 02 · Strategy Layer

A customer-acquisition roadmap that could actually run.

The first meaningful lever was the plan itself. Not the aspirational one — the executable one. We mapped the customer-acquisition motion from awareness through onboarded investor and advisor, then reverse-engineered every stage against the assets, sequences, and dashboards required to make it real.

That meant naming the two audiences distinctly. B2C prospective investors — people looking for guidance, education, and a way in. B2B financial advisors — professionals evaluating whether the platform was worth their book of business. Each got its own funnel, its own lifecycle model, its own set of proof points.

The roadmap covered strategy, execution, and measurement in the same document — because a plan that hands off strategy to one team and execution to another is a plan that never actually runs. One roadmap, one operator, one accountable set of numbers.

Financial planning notes and portfolio charts — strategic roadmap in progress
Chapter 02 · The executable plan
Chapter 03 · HubSpot + Email

The automation foundation.

Financial services runs on trust and repetition. That's a marketing-automation problem — and HubSpot was the platform we chose to solve it against. Not the shiny new stack. The one that would still be running in three years.

We built the instance out end-to-end: lifecycle-stage model tied to investor and advisor journeys, custom properties against source and segment, drip campaigns for nurturing prospective investors through education content, and separate sequences for advisors evaluating the platform. Lists were built from scratch, cleaned, and verified before a single send. Segmentation followed the two-audience discipline the strategy layer had already established.

Deliverability was non-negotiable. Every list went through validation before it fired — invalid, catch-all, and role-based addresses stripped so the sends that followed landed in inboxes instead of spam folders. The list was smaller after the cleanup. It also worked.

~95%
Post-cleanup Deliverability · Verified Lists
Standard for legacy lists put through a proper verification pass. Deliverability lifts above 95% once invalid, catch-all, and role-based addresses come out.
Portfolio dashboard on screen — HubSpot automation foundation
Chapter 03 · Automation foundation
Chapter 04 · Paid + Webinars

Demand gen. Named plays.

With the HubSpot foundation standing and the audience layer verified, we turned on the demand-gen engine. Paid social — carefully. Compliance-safe creative, tight audience definitions against the investor and advisor segments, and every dollar tagged so the source landed on the HubSpot contact record instead of on a spreadsheet nobody would open. Investment-group targeting on LinkedIn produced the sharpest read of the whole program — a 4.36% click-through rate, clear of the published 0.44–0.65% B2B sponsored-content band.

Webinars became the workhorse. Financial-services buyers — investors and advisors alike — respond to education. So we built promotion sequences around webinar programming: registration funnels, reminder cadences, replay follow-ups, and post-webinar sequences that dropped attendees into the appropriate nurture track. The webinar wasn't the campaign. The system around the webinar was.

Every play named, scoped, and tied back to a lifecycle-stage transition. No vanity motion. No "let's try Facebook" without a segment behind it and a dashboard to measure it against.

// WEBINAR
Investor-education webinar series. Recurring programming for prospective B2C investors. Registration funnel, reminder sequence, live-attend follow-up, and replay-viewer nurture — all wired to HubSpot lifecycle stages so the sales team could pick up the ones actually ready to move.
// SOCIAL
Paid social against segmented audiences. Compliance-safe creative on Facebook, Instagram, and LinkedIn — tight audiences against the two personas, source tagging into HubSpot, and a landing-page test roadmap wired underneath so we could iterate on what was converting.
// EMAIL
Nurture drips, per persona. Separate flows for prospective investors and financial advisors. Education first, offer second. Cadence calibrated to the buying window, not the send calendar.
// CRO
A/B landing-page test roadmap. Every paid dollar landed on a page in a test loop. Headline, hero, form-field count, social proof placement — the standard CRO variables, tested against the two personas, with results wired into the reporting layer.
4.36%
LinkedIn CTR · Investment-Group Targeting
Clear of the published 0.44–0.65% B2B sponsored-content CTR band — the highest-intent segment in the whole paid-social program.
Webinar setup with laptop and camera — investor education programming
Chapter 04 · Webinar as the workhorse
// The paid-social read, in one number
6.6×
LinkedIn CTR vs. Published B2B Benchmark

Investment-group targeting on LinkedIn cleared 4.36 percent click-through — well past the top of the published 0.44 to 0.65 percent B2B sponsored-content range.

Financial documents and coins — the heritage aesthetic
// THE READ · MIDPOINT
"Financial-services buyers don't reward hype. They reward the operator who shows up, again, with something useful."
— Engagement Recap · Localvest × iExcel
Chapter 05 · ABM Outreach

Named accounts. Real conversations.

Paid and email carry the volume. ABM-style outreach carries the accounts you actually want. For the B2B advisor motion — where each conversation is worth the effort of a named-account approach — we built a targeted outreach layer that treated advisors as individuals, not audience segments.

Firm-by-firm research. Advisor-by-advisor context. Sequences that opened with a reason for the outreach instead of the generic "hope this finds you well" the industry has trained everyone to delete. Every touch tagged in HubSpot so the sales team could see whose attention we'd earned and whose we hadn't.

On the B2C side, the same discipline applied to high-intent prospective investors — the ones who'd registered, attended, replayed, or otherwise raised a hand. They didn't go into the mass nurture. They went into a warm, individual follow-up track — the kind of thing most agencies claim to do and almost none actually build.

One-on-one financial consultation — ABM-style outreach in practice
Chapter 05 · The named-account approach
Chapter 06 · The Engagement Arc

MilAdvisor to Localvest.

Multi-year engagements aren't linear — they're layered. Every phase compounded on the last, and the brand's own evolution from MilAdvisor into Localvest sat on top of the same operating layer we'd been building underneath it the whole time. Here's the shape of the engagement, phase by phase.

01
// FOUNDATION

Strategy + stack.

Customer-acquisition roadmap. HubSpot instance built out. Lifecycle-stage model wired to investor and advisor journeys. Analytics baseline set so leadership had one place to look.

// MilAdvisor · initial phase
02
// DEMAND

Email + paid live.

List building and verification. Drip campaigns per persona. Paid social with compliance-safe creative. Webinar promotion and replay sequences. Landing-page test roadmap running underneath.

// MilAdvisor · scaling
03
// PRECISION

ABM + reporting.

Named-account outreach for the advisor motion. Warm follow-up for high-intent investors. Attribution wired end-to-end. Reporting dashboards leadership could actually read in under five minutes.

// MilAdvisor → Localvest
04
// REBRAND

Localvest, live.

Brand transition support. The audience layer, the automation stack, and the campaign playbook carried across — a new brand on top of an engine that had already been running. Re-scoped under a new MSA.

// Localvest · continued
// The Engagement, In One Number
17

Months in the initial phase — before the rebrand carried the same engine forward.

A multi-year, multi-brand engagement. The kind you can only build when the operating layer underneath the campaigns is worth staying with.

Chapter 07 · The Rebrand

MilAdvisor becomes Localvest.

Brand transitions are where growth stories go to lose their audience. The move from MilAdvisor — a name earned inside a specific veteran-and-advisor community — into Localvest, a broader investor-acquisition platform, needed to happen without dropping the contact base, the campaign playbook, or the reporting continuity that had been built underneath it.

iExcel supported the transition end-to-end. Audience communication planned so the existing contact base understood the change instead of unsubscribing through it. HubSpot properties, lifecycle stages, and lists carried across — same operating logic, new brand skin. Paid, email, and webinar plays re-launched on the Localvest identity without a cold restart. Reporting continuity preserved so leadership could still see the through-line from what MilAdvisor had built to what Localvest was building next.

Under a new MSA on the Localvest side, the engagement continued — the campaign engine we'd been running didn't reset, it inherited.

100%
Marketing-Sourced Attribution · Visibility Restored
Reporting-scope claim. Every campaign, every source, every lifecycle transition landing on the contact record — leadership stopped guessing where the pipeline came from.
Modern financial services meeting — the new brand chapter
Chapter 07 · Localvest, continued
Chapter 08 · The Stack

The operating layer underneath all of it.

None of the campaign work above holds up without an operating layer leadership can trust. This is the stack that stayed on — from the MilAdvisor foundation through the Localvest rebrand and beyond.

// CRM

HubSpot

Lifecycle-stage model tied to investor and advisor journeys. Custom properties, drip campaigns, and sales-team handoffs built for financial-services cadence.

// Email

Persona-segmented sequences

Separate nurture flows for prospective investors (B2C) and financial advisors (B2B). Education first, offer second — the trust order financial-services buyers respect.

// Paid Social

Facebook · Instagram · LinkedIn

Compliance-safe creative. Tight audiences against the two personas. Source tagging into HubSpot so paid dollars landed on the contact record with attribution intact.

// Webinars

Promotion + replay engine

Registration funnels, reminder cadences, replay follow-up, and post-webinar nurture — the system around the webinar, not the webinar itself.

// ABM

Named-account outreach

Firm-by-firm research on the advisor side. High-intent follow-up on the investor side. Every touch tagged so the sales team could see whose attention we'd earned.

// CRO

Landing-page test roadmap

Every paid dollar landed on a page in an A/B test loop. Headline, hero, form fields, social proof — tested against the two personas, results wired into reporting.

// SEO

Managed content + on-page

Organic footprint against investor-education queries and advisor-platform terms. Carried across the rebrand so search equity didn't reset with the brand.

// Reporting

Attribution dashboards

Recurring visibility on paid, email, webinar, and organic — consolidated so leadership could read the state of the pipeline in one view instead of five tabs.

// Deliverability

List verification pipeline

Every import verified before it fired. Invalid, catch-all, and role-based addresses stripped so cold outreach and nurture sends stayed above 95% deliverability.

Financial services team collaborating — the operating layer that carried across
// THE COMPOUND
"The rebrand didn't reset the engine — it inherited it. Same lifecycle logic, same audience layer, new brand on top."
— Multi-Year Engagement Recap · Localvest × iExcel
Chapter 09 · The Inbox

Owned channels outread the paid ones.

The newsletter program matured from basic announcements into segmented regional, group, and deal-specific sends. Standard weekly updates held open rates above 32%. Featured deal-spotlight sends ran hotter still — a compliance-constrained investor list opening mail like an owned, opted-in audience, not a cold one.

During webinar promotion, the owned channel beat the paid one directly: HubSpot email hit a 7% click-through rate, ahead of the Facebook fan click-through of 6.1% and clear of the strongest paid-social click-through the same program produced. An audience iExcel built converted better than an audience iExcel rented.

52.2%
Peak Newsletter Open Rate · Featured Deal Spotlight
Against Mailchimp's ~31% Business + Finance category average.
Chapter 10 · The Read

The template for a financial-services brand growing up.

If you're running an investor-acquisition, wealth-tech, or advisor-platform business — and you're staring at a HubSpot instance that's underused, ad accounts firing against fuzzy audiences, a webinar program that generates registrants but no revenue attribution, or a rebrand on the horizon that terrifies your marketing continuity — the Localvest engagement is the shape of what to do about it.

Strategy first, so execution has somewhere to run. Automation second, because trust in financial services is a repetition problem. Demand plays third — paid, email, webinar — wired to lifecycle stages that leadership can measure. ABM on top for the accounts that deserve it. Reporting underneath so nothing drifts. And rebrand support only when the operating layer beneath it can carry the move.

Most agencies sell the campaign. iExcel sells the operating layer underneath it — and stays through the brand evolution that turns a strategy into a multi-year story.

Financial planning session — the read on what this engagement means
Chapter 10 · The read

Foundation first. Then the growth.

A HubSpot instance you can actually run. A verified, persona-segmented audience layer. Paid, email, and webinar plays wired to lifecycle stages. Rebrand support that doesn't drop your continuity. Book a 15-minute sanity check on your setup — we'll tell you what's under-built and what to do about it.

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